*These constitute an integral part of the complete Terms of Use of Aya ("Provider") available here and should be interpreted solely through their entire contents.

1. Delivery of the Goods shall be made through a courier company selected by the Customer through those available on the Online Store.

2. The Customer shall receive the Goods at the address specified by him when placing the order, or at the office of the selected courier company. The Products shall be delivered only to regular postal addresses. The Supplier shall not be liable to the Customer for non-delivery of the Goods and damages arising therefrom in the event that the Customer has provided an invalid, non-existent or foreign address, or that the courier is unable to contact the Customer due to a foreign or incorrect telephone number provided. The transfer of risk to the Customer takes place upon delivery, so it is important that the Customer takes all measures to ensure receipt of their order at the address provided.

3. Deliveries shall be made in a timely manner in accordance with the Supplier's existing internal delivery plan and the chosen courier company. The goods shall be delivered by the Supplier to the selected courier company, within 1-7 (one to seven) working days from the date of finalisation of the order (the confirmation sent in accordance with Section V). The deadline may be extended in case the Goods are not available at the time, for which the Customer will be expressly warned.

4. The specific delivery time depends on the conditions of the chosen courier company. The Supplier shall send details of the courier consignment note to the Customer.

5. The price of the Goods as advertised in the Online Shop does not include postage and shipping costs. The cost of postage or transport costs shall not be determined by the Supplier, but by the tariff of the selected courier company, and shall be provided as information to the Customer when selecting the Goods for the conclusion of the Purchase Agreement and before finalizing the order.

6. The Customer undertakes to provide the Supplier and the courier with all possible assistance in connection with the delivery and to notify the Supplier of any circumstances which may impede delivery.

7. Upon delivery, the Customer shall sign the bill of lading provided by the courier service, thereby certifying the accurate execution of the order.

8.1. The Customer must inspect the Goods at the time of delivery and handover by the courier/postal operator and if they do not comply notify the Supplier immediately. If in such event the Customer fails to notify the Supplier, the Goods shall be deemed to have been approved as conforming and this shall not limit the right of withdrawal under Section IX of the Terms and Conditions and the right to make claims.

8.2 The Customer shall be entitled to exercise its right of reclamation and there shall be a statutory warranty in respect of the Goods in accordance with the rules of applicable law, including the Consumer Protection Act and the Digital Content and Services and Sale of Goods Act.

9. The Goods shall be delivered in quality and with packaging as agreed below and in accordance with usual commercial practice. Unless otherwise agreed, the Supplier shall deliver the Goods to the Customer in its own packaging materials.